Privacy Policy

Privacy Policy Overview

We (QIXIN INTELLIGENT TECHNOLOGY LIMITED) take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website (hoursr.com) and services. We adhere to the principles of legality, legitimacy, and transparency, and only collect the minimum necessary information for specified purposes.

What Personal Information We Collect

We collect two types of personal information to provide and improve our services:

Information you actively provide: Account registration details (name, email, phone number), purchase-related data (payment card information, billing/shipping addresses), and information submitted via contact forms, surveys, or customer service communications.
Automatically collected information: Device details (model, unique identifier, IP address, operating system, browser type), usage data (pages visited, interaction records), diagnostic information, and approximate location (via IP address) when you access our website.

How We Use Your Personal Information

Provide, improve, and optimize our products, services, and website experience (e.g., data analysis, research, and service upgrades).
Process and fulfill orders, including payment processing, shipping, and order status notifications.
Communicate with you (e.g., respond to inquiries, send account updates, or marketing communications with your prior consent).
Ensure safety and security (e.g., verify accounts, detect fraud, investigate suspicious activity, and enforce our terms of service).
Personalize your experience (e.g., tailor product recommendations, advertisements, and content based on your preferences).

Cookies and Similar Technologies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for the following purposes:

Personalize content and advertisements based on your preferences.
Measure the effectiveness of marketing campaigns and website usage.
Improve website functionality and ensure a safer browsing experience.

Disclosure of Your Personal Information

We will not sell, rent, or share your personal information with third parties except in the following cases:

Trusted service providers who assist us in operating our business (e.g., payment processors, shipping companies) and are bound by confidentiality obligations.
Legal requirements: To comply with applicable laws, regulations, legal processes, or government requests.
Business transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the relevant third party.
Protect rights: To protect our legitimate rights, property, or safety, as well as the rights and safety of our users or the public.

Data Security and Retention

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, or modification.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Your Rights Regarding Personal Information

You have the following rights regarding your personal information, and you can exercise them by contacting our customer service:

Access, correct, or delete your personal information.
Restrict or object to the processing of your personal information.
Request a copy of your personal information in a structured, standard format.
Withdraw your consent for marketing communications or other non-essential processing.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. This Privacy Policy applies only to information collected by us. We encourage you to review the privacy policies of any third parties before using their services.

Minors' Privacy

Our services are intended for adults (18 years and older). We do not knowingly collect personal information from minors under 18. If we inadvertently collect such information, we will take immediate steps to delete it. Parents or guardians who believe their child has provided us with personal information should contact us at support@hoursr.com to resolve the issue.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technologies, or business practices. Your continued use of our website and services after the updated Policy takes effect constitutes your acceptance of the revisions. If you do not agree to the updated Policy, please stop using our services and contact us to close your account.